In recent years, there has been no shortage of changes and, more than ever, the professionals of your destination are focused on their digital transformation.
With elloha, you benefit from immediately operational solutions (for accommodation providers and leisure activities), unparalleled support (Support, online Academy), a network head (which makes you the heart of your ecosystem) and a winning philosophy based on the promotion of a more virtuous distribution.
Each tourism company is the best prescriber of offers in its destination. Every accommodation provider has an interest in recommending leisure offers around them. In the same way, attractions can recommend accommodation providers close to their address. This is what is known as circular distribution.
In December 2021, the World Tourism Organisation (UNWTO-UNTWO) named (The Concierge) elloha as one of the Top 5 global innovations for post-covid recovery.
Do you know The Conciergerie elloha ?
Of course, there are OTAs (Online Travel Agencies) like Booking and Airbnb, but there are also powerful ways to develop direct and semi-direct bookings from your pros . In the most advanced destinations, La Conciergerie elloha can generate up to 12% of a pro's bookings... all without commission!
Each tourism company is the best prescriber of offers in its destination. Every accommodation provider has an interest in recommending leisure offers around them. In the same way, attractions can recommend accommodation providers close to their address. This is what is known as circular distribution.
Bringing together in your Destination Platform the maximum number of professionals and offers in your area, this is "The Base"!
With elloha, you have a global solution to equip those who have nothing or who want to evolve (accommodation providers, activities, restaurants) and those who already have a solution (hotels, campsites, furnished accommodation, central ...).
This way, your platform is sure to target all the offers of your destination.
Because digital is evolving every day (new methods, new players, new markets, etc.), supporting your stakeholders is a necessarily sustainable initiative.
With elloha, deploy an Academy and online resources in your colours to achieve sustainable digital transformation (SDT) for your tourism professionals!
With the Network Head elloha, you are at the head of your Destination Platform : you decide who can join it, who can be distributed via your networks (web, counters, social networks, Conciergerie, etc.) and who can take part in promotional operations managed from your Network Head.
In real time, you can also monitor the performance of the members of your network and manage their sales strategy in conjunction with the other players in your ecosystem.
The "concierge service elloha" is a widget that can be installed on any of your destination's websites (tourist service providers, event organisers, etc.) and which allows instant and secure booking of 100% of your partners' offers.
In addition to a total conversion capacity, you offer your customers an excellent purchase.
elloha provides your territory's operators with real-time connectivity to the world's largest distributors.
Of course, your ambition is to help them develop their direct bookings, but without being excessive, distribution via OTAs is a significant source of revenue for professionals (accommodation and leisure providers).
If well organised and controlled, it is also a lever for additional visibility of your destination via the offers distributed on these large portals.
Since January 2022, also distribute your pros and their booking links directly on Google with 0% commission!
elloha provides your destination with a customer service that is acclaimed by professionals for its quality and responsiveness . You are thus assured of being associated with a partner who attaches great importance to the satisfaction of its users and who offers your territorial initiative an extremely positive image.
elloha does not change the way you work with your partners, whether they are your local distributors or the professionals you have chosen to distribute.
elloha does not charge any commission on the business you do together!
You are free to apply commissions, handling fees or simply an annual membership fee to your Destination Platform members.
for 24€ TTC per month
for 49€ TTC per month
for €628 per year including VAT
52 per month
for 59€ TTC per month
The Destination Platform is a package that is primarily directed towards the pros: for example, how to equip them to better sell themselves, how to help them capture the largest share of direct bookings? A marketplace is rather oriented towards the distribution of your pros' offers: this means that the expected results are mainly based on the sales that you imagine bringing them via your own site or your physical counters. As we know, these days, with the head-on competition from OTAs and Google, these results are becoming increasingly difficult to obtain in proportions that are profitable for your professionals.
Thus, the Destination Platform - with all the services it provides on a daily basis - allows you to enter into an obligation of means rather than results (highly unlikely, for the sales you could generate for them via your site, for example).
On the contrary! In general, a pro who displays himself on a OTA can receive (thanks to this additional visibility) up to 27% more direct bookings! And then, to distribute yourself without OTAs is a pious hope as their firepower is massive! The strength of the Destination Platform is that it provides them with all the tools they need on a daily basis (including the channel manager to OTAs), but its role, through its digital support, is to help them reduce their dependence on them on a daily basis. In general, destinations that have implemented elloha in their territory reduce this dependence by 12% in the first year...
Firstly, elloha offers a solution that is perfectly suited to all categories of hosters as well as to leisure professionals. Secondly, beyond the basic subscription (included in your Platform license) that you can offer them on behalf of your destination, elloha offers a fixed subscription (from 24€ to 59€ per month) without any additional fees. This means there are no hidden costs such as technical fees charged on each booking (€1.50 or more for example). Even less variable fees (e.g. 1% or more) on each booking we pass on to you from the pros, your local network or online travel agencies (OTAs). With elloha, the pros know for sure the cost of their online distribution solution, without the risk of inflation.
It's up to you! Because at elloha, there is no minimum commitment period for professionals! Your destination commits to a 12 or 24 month contract and benefits from full start-up assistance!
It depends on OTAs of course but our partners (Booking, Expedia, AirBnB, Viator, GetYourGuide TripAdvisor, etc ...) are extremely professional and fast. In general, connecting your pros' schedules to these channels takes only a few hours.
Yes, absolutely! Our Network Head Support team is available at all times and you can ask us questions at any time via chat or email. As a general rule, we answer your most important questions in less than an hour and the average time to resolve the most complicated cases is 6 hours! Moreover, in surveys sent to our customers after an intervention by our support team, the satisfaction rate is 96%!